Fix QuickBooks Error 6190 or Unable to Open Company File

 When you make an effort to open your company file at that time, you must get error codes- 6190 and 816. It happens at the time when another user logs in to the company file in the single-user mode. This error can be fixed by asking users to switch from single-user mode to multi-user mode. If this solution doesn’t work, read this article to find out the solutions to resolve QuickBooks error code 6190.


The error message that might appear on your screen is:

QuickBooks Error code 6190 and 816 Screenshot



The reason behind QuickBooks error code 6190

There are various reasons behind the QuickBooks error 6190, 816. A few reasons for them are:

  • If the transaction log file doesn’t match with the company file

  • If the company file is updated on the new device without updating the transaction file

  • Accessing of company files in single-user mode

  • Data corruption could be the reason

 

Solutions to QuickBooks error 6190

Following are the quick methods to troubleshoot the QuickBooks error code 6190:

Step 1: Update QuickBooks software with the latest version 

  • Close your company file, and after that, close QuickBooks

  • Secondly right, click on the QuickBooks Desktop icon or select Run as administrator

  • Go to the help menu and choose out update QuickBooks on the ‘No Company Open screen’

Update QuickBooks Desktop Screenshot


  • Go to the options tab and choose to mark all.

  • Select the get updates button by resetting the update box by going on the update now tab.



 

Step 2: Rename the File

Rename the .nd files and the .tlg files Image


Confirm that you are using the computer your company file is saved. After that, rename the file, which doesn’t cause data loss. 

Rename the file by performing various steps:

  • First, Open the company folder.

  • The transaction log or company file will have the same name with different extensions. Where you are required to identify the company file out of those two.

  • After identifying the company file out of two next, you have to right-click on the company file and select rename option. 

  • Enter any new name or add –“.OLD” at the end of the term.

  • Confirm that you haven’t deleted the extension or “.qbw.nd’’ from the end.

  • In this same way, rename the transaction log file.

  • Exit out the system now

 

Step 3: Single-Mode User Check

Switch to single user mode Image


If any user ascertains the company file in single mode, you will receive QuickBooks error 6190. To avoid such an issue, follow the steps written below:

  • Make sure that all the users are logged out of the QuickBooks data file.

  • Restart the computer now.

  • Now what you have to attempt is to copy the data file to the desktop or another location apart from its source.

  • Sign in to QuickBooks.

 

If this doesn’t work, one option is to leave Update Windows.


I hope the methods shared by us will help you resolve the QuickBooks error code 6190. We have mentioned the straightforward steps without complicating it through which you can quickly get out of this issue. 


However, if you face any doubts and difficulties implementing the above solutions, reach out to our QuickBooks error support team. Feel free and step ahead by giving us a call on our toll-free no. 1-800-615-2347. Our team of technical professionals is always ready for your help.

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