Solutions to Fix QuickBooks Desktop Unrecoverable Error

 Are you troubled due to the repeated occurrence of the Unrecoverable Error while working with QuickBooks? There is no need to worry any further, as this article shall solve all the issues related to this error and shall make sure that the error gets rooted out from your system.

One of the most frequent errors encountered in the QuickBooks software is the unrecoverable error, which frequently occurs when a user tries to access the QuickBooks company file, save it or print it. This error category subsumes around 50 different error codes, each of which is composed of a '5-digits space 5-digits' (XXXXX XXXXX) sequence and ten digits. When QuickBooks software starts up, it encounters an unrecoverable issue in QuickBooks desktop because you may have left a lot of windows open when you last closed the file.

QuickBooks Unrecoverable Error


QuickBooks Unrecoverable Error: Various Signs and Symptoms

Various symptoms give a clear-cut indication of the arrival of the QuickBooks unrecoverable error. These symptoms include:

  • Your PC takes a long time to respond to keyboard or mouse input.

  • When running the QuickBooks program, the system freezes.

  • QuickBooks doesn't respond and prompts with a Not Responding error.

  • Users are unable to update the QuickBooks program.

  • Windows becomes faulty.

  • Unable to save any transactions.

  • Your screen displays the error message.


When does the QuickBooks Unrecoverable Error occur?

QuickBooks desktop unrecoverable errors can happen in a variety of circumstances, including but not limited to the following factors:

  • Creating a portable file

  • When attempting to send payroll via direct deposit or while downloading a payroll update

  • Utilizing Verify or Rebuild.

  • Recording transactions

  • Making use of the Open Previous Company function.

  • When creating a file backup

  • Whenever a user tries to open a company file

  • Shutting off any open windows in a company file

Solutions to Rectify the Unrecoverable Error Code in QuickBooks

The simple fixes for the Unrecoverable Error Code in the QuickBooks Desktop issue are listed below. We advise you to follow these instructions exactly as they are listed below.

Solution 1: Find the number of users getting affected

It is important to determine how many users are impacted when they open the same company file simultaneously using various login credentials. If the error occurs for a particular user, the credentials may be harmed. In that case, it becomes pertinent to recreate the damaged user.

Method 1: When the user is damaged.

  • From the 'main menu' for the Company, hit on 'Choose Setup users and its passwords.'

Add a new user account Screenshot


  • Afterward, choose the Setup users. For Enterprise Users, hit on Company, followed by choosing 'users.'

  • Subsequently, hit on the 'Select Setup Users & Roles' option.

  • Hit on the 'add users' option.

  • Type in your username and password for logging in.

  • One thing to keep in mind is to avoid using a damaged user name (or incorrect password).

  • Hit on 'Next.'

  • Customize the user name as much as you can before selecting 'Finish.'

  • Afterward, log in to the company file using the login information displayed on a screen.


Method 2: Admin user getting damaged.

You must download and launch the QuickBooks File Doctor Tool in order to resolve this problem. File Doctor Tool is a comprehensive tool that can get rid of a large variety of errors encountered in QuickBooks software.


Solution 2: Suppress the QuickBooks Desktop software

  • Start by holding down the 'Ctrl' key.

  • Double-click the QuickBooks program's icon to launch it.

  • Continue holding down the 'Ctrl' key until and unless no company files window is displayed on the screen.

  • You are required to suppress the desktop when opening the company file.

  • To begin with, choose the company file from the No Company Open

No company file open windows Screenshot


  • Now, hold down the 'Alt' key. Afterward, open it.

  • If you are requested for your login details, hit the 'Alt' key and type a strong password and a legitimate username.

  • Do not release the 'alt' key if you are not asked for a login and password. One thing to keep in mind is to hold down the Alt key when entering your username and password.

  • Once again, hold down the 'Alt' key while selecting 'OK.'

  • Keep holding down the Alt key until your company file has fully opened.

Solution 3: Creation of a Sample Company file

Follow the below-given directions to create a sample file:

  • In the QuickBooks No Company Open window, hit on the 'open sample file.'

  • Choose a sample file from the provided list.

Open a Sample File Screenshot


  • In order to copy a company file to different destination, follow the steps:

  • Right-click on the desktop. Choose 'New,' followed by hitting on the 'folder' option.

  • Name this folder as ‘QBTEST.’

  • Now, proceed to the location where the company file resides. Right-click the Company file and hit on 'Copy.'

  • Subsequently, visit the newly created 'QBTEST' folder and paste the file in it by hitting the 'ctrl + V' keys together.

  • Now, attempt to open the company file from the QBTEST folder.

Solution 4: Repair the QuickBooks Desktop software

Repairing the QuickBooks software can rectify any erroneous QuickBooks files and may lead to fixing the unrecoverable error in QuickBooks desktop encountered while working with the QuickBooks software. All you need to do is follow the simple procedure laid below:

  • Open the Control panel from the 'Start' menu.

  • Afterward, choose the 'Programs and Features' tab.

  • Look for 'QuickBooks' from the long list of installed programs.

  • Once chosen, hit on 'Uninstall/change' option.

  • Subsequently, hit on the 'Repair' option.

  • Wait for the process to culminate. Once over, restart your PC, and upon restarting, open QuickBooks and check to see if the error vanished.

Solution 5: Create New Windows Admin

The creation of a new administrative user can solve this error. All you need to do is follow the steps provided below. The procedure for admin creation in different operating systems is different. As such, ensure to implement the procedure listed under the O/S that is installed on your computer.

For Windows 10 users: 

  • Hit on the ‘Start' menu. Follow it up by choosing 'settings.'

  • Afterward, choose Accounts, then choose 'Family & Other Users.'

  • Under 'other users', add someone on the computer.

  • Choose the alternative 'I don't have this person's sign-in information into a system.'

  • Subsequently, choose to add another user without having any Microsoft account.

  • Then, change the account's name and follow it up by hitting on the 'Finish' button.

  • Choose an administrator in the end, and finally, hit on 'OK.'

For Windows 8, 8.1, 7 & Vista Users:

  • You are first required to launch the 'Run' window by hitting on the 'Win + R' keys simultaneously.

  • Afterward, type in 'Control' in the 'Run' box and hit on the 'enter' key.

  • Choose the 'user Accounts' option.

  • Subsequently, opt for the 'Manage another Account' option.

  • Choose to 'create a new account.'

  • Type the name of a new account.

  • To conclude, choose the Administrator and hit on the 'Create Account' option.


For Windows Server users:

Before proceeding ahead, it becomes pertinent to note that the servers are maintained by a certified computer technician. Follow the procedure given below:

  • In the inception, launch the database server manager.

  • Afterward, opt for the 'tools' menu, followed by choosing the 'computer management’ option.

  • Subsequently, you are required to expand the local users & groups. Afterward, hit on the 'group' option.

  • Afterward, choose the 'administrator group' by double-clicking on it.

  • Subsequently, opt for the 'Administrator Properties' tab.

  • You are now required to hit on the 'Add' option.

  • Choose the items 'users', 'computer systems,' 'service accounts and groups.'

  • Type the name of the account you want to add to the local admin groups now.

  • Finally, hit on the 'Ok' button.

Solution 6: Use a different approach to save the form

  • To save the transactions, use the 'Save and Close' or 'Save and New' options at the bottom of the form.

  • When saving, make sure the pointer is not left anywhere on a blank area. Instead, always have the cursor on a line with text written on it.

  • The transaction should be saved before you select "To Be Printed."

  • When giving print commands, making changes, or modifying your preferences, take the following actions if the unrecoverable QuickBooks Error appears:

  • Choose 'Preferences' from the 'Edit' Menu.

  • Opt for the Save transactions box under the 'Company Preferences' Tab.

Select my preferences option Screenshot


  • Afterwards, check the Print checkbox.

  • Finally, save the changes by hitting on 'OK.'

That brings us to a conclusion.!

Our team is hopeful that the information contained in this article must be helpful in fixing the QuickBooks Desktop Unrecoverable Error. Although the troubleshooting guidelines entailed in this piece of writing must be enough, there may be chances that you may still be facing the issue. 

In such a case, contact our QuickBooks error support team through the helpline or live chat option. Our team will make sure that all your queries get resolved at the earliest possible time.

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