3 Simple Methods to Fix QuickBooks Has Stopped Working Error

Fix QuickBooks Has Stopped Working Error
At present, Business owners are well equipped with QuickBooks software which helps in organizing their data quickly. It allows businesses to save time & focus on the critical tasks by performing the repetitive tasks themselves. Unfortunately, although the accounting software is made for simplifying the complexities, it sometimes malfunctions. 

The worst blunder is at the time when QuickBooks software suddenly stops working between work due to a mixture of some specific reasons. When a user tries to run the QuickBooks Desktop, it shows the message “QuickBooks is not responding/ stopped working.” 

You might see the following error message on your computer screen:

QuickBooks has stopped working error Image


The causes, symptoms, and steps for solving the issue of “QuickBooks has stopped working.”


Causes

Facing the issue of “QuickBooks has stopped working” while opening the QuickBooks software? Other than this Error, the QuickBooks Desktop can also freeze for a longer time due to some cause, and those are as follows:

  • If the file “QBWuser.ini” gets corrupted.

  • It might trigger due to an Error in the windows. 

  • The file name of the company is too large. 

  • Damage in the storage drive of windows.

  • The malware infection has occupied all the resources of the computer. 

  • The system the user uses isn’t enough for all the minimum requirements by QuickBooks Desktop. 


Symptoms

This issue is the worst issue as it stops the day-to-day working of the business. Therefore, let’s check out some known symptoms as to “Why QuickBooks stopped working completely” so that the user recognizes it, and action can be taken as soon as possible.”

  • The QuickBooks Software doesn’t work or open up. 

  • When the user is not able to open a file of the company. 

  • Each tab that is running is forced to be quiet.

  • The QuickBooks has stopped working or not responding to the commands given by the user. 

  • The computer system repeatedly shuts down whenever a user tries to run QuickBooks Desktop.

Different Methods to Try When QuickBooks Has Stopped Working

Check the below-given methods to resolve the QuickBooks has stopped working issue:

Method 1: Download and Run QuickBooks Install Diagnostic Tool

Installation Issues tab in Tool Hub Image


  • The whole process takes some time and will repair all the damages in the installation.

  • After the repair process, reboot your system and open the QuickBooks app to check the error status.


Method 2: Scan and Repair Bad Sectors on Hard Disk 

  • Go to “My Computer/ This PC,” or you can directly open “Windows Explorer” by hitting the “Windows + E” key combination.

  • Right-click on “Local Disk (C:).”

  • Select the “Properties” option and the “Tools” menu.

  • Click on “Check Now” to check for errors.

  • Tick-mark both the options, i.e., “Automatically fix file system errors” and “Scan for and attempt recovery of bad sectors.”

  • Press “Start” and now wait for the completion of the scan.


Method 3: Edit the QBWUSER.INI file

  • Click “This PC or My Computer” or directly hit the “Windows + E” key combination to open windows explorer.

  • Enter “\Users\User Name \AppData\Local\ Intuit\QuickBooks” in the space provided in the top ribbon.

  • Now, search for the QBWUSER.INI file.

Rename the QuickBooks .INI file Image


  • After finding the file, right-click on it to “Rename.”

  • Add “.OLD” as a suffix to the original file’s name (QBWUSER.INI.OLD).

  • Finally, restart QuickBooks and check whether the error is still there or not.

Conclusion

The article has covered almost all the possible steps to fix the Error. Following the steps till the end ensures that the Error “QuickBooks has stopped working” will be resolved. 

However, suppose any user still faces the same error even after performing all the solutions provided. In that case, it is suggested to contact the support team of QuickBooks software for further guidance.
Location: HQVM+F6 Holyoke, CO, USA

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