Troubleshoot Quickbooks Update Error 15215

 QuickBooks comes with further updates regularly, and every update makes the user experience more immaculate. In addition, some updates come with new features that make life more accessible. But sometimes, a user with less experience in digital platforms gets stuck with errors. 

That’s why we have prepared a blog to troubleshoot their issues. In this blog, we have concentrated on one segment of the errors, QuickBooks error 15215. Here, we have discussed the symptoms of this error and its cause and also shared the methods by which you can troubleshoot the error.

What is QuickBooks Error 15215?

This error transpires while we try to download a payroll update and pops out on the screen, saying QuickBooks faces difficulty verifying the file's digital signatures. When more than one application runs in the background, it restricts QuickBooks payroll from connecting to the server.

Causes and Symptoms of QuickBooks Error 15215

 The different circumstances under which this error takes place are:

• When other background applications will restrict QuickBooks from making internet connections.

• QuickBooks payroll got affected due to viruses and malware.

• You have downloaded the defective file of QuickBooks software.

• When QuickBooks is facing trouble in verifying the signature of the file.

 The symptoms indicating QuickBooks error 15215 are:

• In addition, a pop-up comes on the screen with code 15215, stating that it cannot verify the digital signature.

• When your operating system starts crashing and stops working.

• The system works slowly, and after some time, it freezes.

 Methods to Troubleshoot QuickBooks Error 15215 are:

Method 1: Configure QuickBooks to run as the administrator

• Firstly, locate the icon of QuickBooks on your Desktop.

• Right-click on the icon of the software and click on Run as administrator.

• After that, enter the login credentials if you are asked to.

• Lastly, open QuickBooks and check if the QuickBooks error 15215 is resolved.

Method 2: Reset Windows start-up

• Firstly, close all the running applications.

• Tap on the Windows key and R together, or you can press on the search box and type “Run.”

• In the Run window, type “mcsonfig” and continue by clicking “Ok.” After that, you will see a system configuration window.

• Select the option “Selective startup” and remove the tick mark of “Load startup.”

• Then, click on “Apply” and “Ok.”

• After that, you need to restart your system and open QuickBooks.

• Then, download the tax table.

• Now, again open the system configuration window, following all the steps above.

• Now choose the category “Normal Startup” and hit “Ok.”

• Again, restart your computer system.

Method 3: Rectify Digital Signature Verification.

• First, shut down and restart the QuickBooks windows.

• Find the file named“QBW32.exe” in the search bar.

• Right-click on the file and tap on the option “Properties.”

• Locate the tab of Digital Signature, and then select “Intuit Inc.”

• Afterward, go to the tabs, click on Details, and click “View certificate.”

• Click on the “Install certificate” option.

• Followed by “Next” and “Finish.”

• Then restart your system and launch QuickBooks to see if the error still exists.

Method 4: Update QuickBooks Manually

• First, open the QuickBooks software.

• Then click on “Change.”

• After that, click on the tab “Product” written with QuickBooks.

• Choose the version you want to update and a location for saving the file.

• Then save it and find the file where you downloaded the previous version.

• By clicking on the downloaded file, install the software.

• You will have to restart our computer system after installation.

Method 5: Restart your System

• You will have to restart the computer so that the application which protects QuickBooks will shut down and pull out the blocked network.

• After restart is done, check if the QuickBooks error 15215 is present or not.

Conclusion:

We hope that this blog will be beneficial to you. However, you must check the following methods to settle this issue. If you encounter further trouble facing this error, feel free to connect with our QuickBooks error support and reach out to us at +1-800-615-2347.

Our trained and experienced technicians are here to help you with any issues regarding QuickBooks error 15215.